Contact Us

For any questions about our products, services, or business inquiries, we'd love to hear from you! Contact us today.

Email : info@decorvanus.

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Frequently Asked Questions

What are your return and exchange policies?

Return Policy

Please refer to our Refund Policy

We want you to be happy with your Decorvana purchase! We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

What can be returned?

Items must be in the same condition you received them: unworn, unused, with tags, and in their original packaging.

You'll need the receipt or proof of purchase.

How to initiate a return:

Contact us at info@decorvanaus.com.

We'll provide instructions on how and where to send your package. Please don't return items without contacting us first.

Exceptions:

Certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases.

Sale items and gift cards are also non-returnable.

Exchanges:

The fastest way to get what you want is to return your unwanted item and then make a separate purchase for the new item.

European Union Customers:

If you're located in the EU, you have a 14-day cooling-off period to cancel or return your order for any reason. The same eligibility criteria apply.

Refunds:

We'll notify you once your return is processed and approved.

Refunds are issued to your original payment method within 10 business days.

Allow additional processing time for your bank or credit card company.

For any questions about our return policy, please don't hesitate to contact us!

Are there any customizations, different colors or variations available for products?

Currently, we don't offer customization options for our décor products. However, we understand the desire to personalize your space, and we're always looking for ways to improve our offerings!

In the meantime, here are a few ways you can achieve a customized look with our products:

Mix and match: Explore our diverse selection to find pieces that complement each other and create a unique aesthetic.

Accessorize creatively: Incorporate decorative accents like throw pillows, wall art, or vases to add a personal touch.

Consider size and arrangement: Play with the scale and arrangement of our décor pieces to create a layout that reflects your style.

We appreciate your interest in customization, and we'll be sure to keep you updated if this becomes an option in the future!

In the meantime, feel free to browse our collection and discover the perfect pieces to create your dream décor!

Are the products authentic and genuine?

Absolutely, authenticity is at the heart of Decorvana! We work directly with Indian artists and manufacturers, ensuring our products are handcrafted by the very people who understand the rich cultural heritage they represent.

Mass production just isn't our style. Each piece you see on our site is a testament to the skills and traditions passed down through generations. You won't find generic décor here; instead, you'll discover unique treasures that embody the spirit of Indian artistry.

By choosing Decorvana, you're not just decorating your home, you're supporting the livelihood of these talented artisans and bringing a piece of authentic India's soul into your space.

What are some current décor trends?

The world of décor is constantly evolving, but here are some of the hottest trends that can add a refreshingly modern yet traditional touch to your living space:


Move over cool grays, earthy tones like ochre, tan, taupe, light pinks, and light grays are taking center stage. These hues create a calming and inviting atmosphere, perfect for a cozy and modern take on traditional comfort.


Think textures! Soft and luxurious materials like bouclé, wool, and velvet are all the rage. Combine them with delicate abstract patterns and pops of black or silver accents for a touch of sophistication that elevates the classic look.


Bring the outdoors in! Natural materials like wood, stone, and woven elements are a fantastic way to add a touch of organic texture and create a sense of serenity. Plus, these materials often have timeless appeal and blend seamlessly with traditional styles.


Elevate your kitchen or dining room with handcrafted ceramic pieces. Look for pieces with bold glazes, interesting textures, or geometric patterns. These statement pieces can add a modern touch while still feeling rooted in tradition.


Don't be afraid to combine different metals in your décor! Mix brass, chrome, nickel, or even matte black finishes to create a dynamic and visually interesting space. This unexpected touch adds a modern twist to a classic foundation.

Consider incorporating some of these trends into your living space! By embracing both modern elements and traditional touches, you can create a home that feels fresh, inviting, and reflects your unique style.